Bring questions
There are some places where you have to shut up and listen. Few. This isn’t about those places. Everywhere else, bring questions.
When you meet clients, ask them questions about their business...
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It goes something like this: rubbish in, rubbish out. No surprises, no one challenges the concept, self evident, nothing to see here. Yet we keep putting rubbish in and expecting a...
Sometimes it’s obvious to you and everyone around you that you don’t want to do something. Maybe it’s a strategic shift, maybe it’s messy or just some dull old dog work....
In a negotiation, it’s more comfortable and easier to react. To wait for things to happen and then respond based on what you now know. A much more vulnerable place to...
With plenty to say and only five minutes to say it, we find ourselves being pretty direct. All the fluff, all the couching, all the counterbalanced arguments, all the face saving...