That’s your gut
Sometimes it’s obvious to you and everyone around you that you don’t want to do something. Maybe it’s a strategic shift, maybe it’s messy or just some dull old dog work....
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Results for the category: Skippiness
Take the lead
In a negotiation, it’s more comfortable and easier to react. To wait for things to happen and then respond based on what you now know. A much more vulnerable place to...
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To the point
With plenty to say and only five minutes to say it, we find ourselves being pretty direct. All the fluff, all the couching, all the counterbalanced arguments, all the face saving...
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We can take it for granted that customers choose us. Maybe they walk in the door, or shoot us an email, or click Buy on our website. We do what we...
How did this happen?
The question at the heart of accountability is, How did this happen? And it’s useful whether things went well or not. Most times though, it comes out of the bag when...
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