It’s not enough

July 20, 2017

When things go wrong, you fix them. You pull out all the stops and sort the issues as fast as you can. You skip over bureaucracy and skirt around business as... READ MORE

Why now?

July 18, 2017

Bring something new to the world, you’ll meet resistance. Doesn’t matter whether it’s a shiny new product, an idea to change the world, or just an updated process for the departmental... READ MORE

A door opens

July 11, 2017

Sometimes it feels like you’re destined to be on the outside. Dancing around in the street, trying to get attention but nobody’s looking. Then, in a seeming blank wall, a door... READ MORE

Call it optimising

July 10, 2017

There’s the graft of getting it done. Version 1 - the least you can do before taking it out to meet the world. Then there’s more graft as you remove the... READ MORE

Their ideas

July 9, 2017

When you take something new out to meet the world, customers’ reactions can be surprising. Sometimes in a good way. Like when they stand up, point at the screen, say, “That’s what... READ MORE