It’s important to face inward.
To concentrate on your business, your relationships, your colleagues, your team, your organisation. To have the meetings and do the work so all the moving parts know...
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In the coffee shop, tucked away at the corner in the bell tower, sat two seats away at the dinner, the cousin of your warehouse manager - is the next person...
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The biggest reason people don’t do the job you want them to do … they don’t know what job you want them to do.
At the lower levels of an organisation that’s...
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Three years of writing daily nudges. What started as an exercise of anti-perfectionism and anti-procrastination - two classic away-from objectives - has morphed into a process goal.
The explicit objective is to...
If you can pull it off, the strongest relationship between a customer and supplier is one of partnership. Where you both open up your thinking to produce more coherent and aligned outcomes. Where...