Able crew mates
There’s the getting out of port part. You know, choosing a destination, sorting out the scheduling, the paperwork, the hitting the tide just right, the fine manoeuvring as you head out...
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Yes, it’s about the journey.
And, yes, it’s how you develop along the way.
And, yes, that’s your story.
And, of course, it’s rare that the path from here to there is problem free.
Speed...
When someone bounces out of your organisation - in and out in just a few months - them’s the breaks. Right? If you hired poorly, at least you dealt with it...
There’s a temptation to get the deal done at all costs. To compromise on cost, to push out the boat on delivery, to promise more, to squeeze square pegs through round...
Customers tend to move at their own pace.
From the outside … they look like a snail. Hard shell, slow moving, tripping themselves up on their single foot, a sticky not slick...