Something you’re doing

September 1, 2023

It’s the myth of leadership that you can get your people to do what you want. You understand that. Of course you do. It hit you after that second or third... READ MORE

Listen beyond

August 30, 2023

There’s what they say … and what they’re really trying to say. Most people (you?) struggle to say exactly what they mean. They pepper the area, but never quite make it clear.... READ MORE

At the best

August 26, 2023

So you’ve hired the perfect candidate. Or you’ve taken on a diamond in the rough. Or you’ve got someone on staff who shows potential but isn’t quite hitting it. Or you’ve... READ MORE

Then the magic

August 24, 2023

In growth, it’s a pretty strong bet that you’ll find it really really really really hard to find the people you want to hire - or at least, the people who... READ MORE

We don’t know

August 22, 2023

Anytime you take on a new customer or colleague or partner or anyone - internally or externally - there’s that thing … where everything you thought they thought or said, and... READ MORE