Don’t protect

November 30, 2023

When you do things for the first time, you make mistakes. Slowly, stumble after tumble, you learn to stay on your pins and make fewer prat falls. You still cock things... READ MORE

Hook everyone

November 28, 2023

It’s easy to imagine that everybody knows what’s going on. That somehow - by osmosis maybe - all the little tidbits, all the intelligence, all the ins and outs, all the shifts... READ MORE

Their lights

November 26, 2023

If you hire people with ideas, it’s a good idea to listen when they speak. Not just listen, but fully engage them in the thinking process and support them when their... READ MORE

Took a minute

November 21, 2023

Once upon a time there was a manager who didn’t know what it was to manage, and she huffed and she puffed until nobody paid her any attention as they got... READ MORE

Blockage buster

November 16, 2023

Everyone loves a blockage buster. The kind of person who takes on failing systems and breaks through the issues, who connects the disassociated parts and puts them in touch with each... READ MORE