We don’t know
Anytime you take on a new customer or colleague or partner or anyone - internally or externally - there’s that thing … where everything you thought they thought or said, and...
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Anytime you take on a new customer or colleague or partner or anyone - internally or externally - there’s that thing … where everything you thought they thought or said, and...
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Hiring new staff, you can guess what’s important to them. The elephant is the money. After that, hmmm, benefits with a cash value like health and pension and memberships. All the...
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It’s a learning process.
You don’t walk into a kitchen and know how to cook every dish on day one. You learn about ingredients and flavours and methods and temperatures, you...
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Difficult people have a special way of being difficult. It’s not what they do or don’t do, you can handle that. It’s that you don’t know how to deal with them.
Should...
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There are tough days.
When you bring new things to meet the world, or build teams or make change, there are a lot of difficult days and weeks and months where...
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