June 17, 2021

More than instructions


The number one reason people don’t know what you know and fail to act as you expect is because you haven’t shared what you know or your expectations for how they should act. One option is to get frustrated and jump to prescriptive actions, tell everyone what to do then look over their shoulder and tap your foot until it’s done.

Apart from the getting frustrated bit, which is always a waste of energy, the biggest problem with this jump-to-it option is that the cause of the frustration – that people don’t know what you know – remains intact.

If you really want people to take responsibility, to think for themselves, to bring their energy and ideas and their whole motivated selves … give them more than instructions. Share with them, inside the loop, and help when they need it.

Skippy strategy: Tell them what you know, give them more than instructions.