June 28, 2017

The hand-overs


As things grow, and particularly as you bring more people into the garden, clarity walks off into the weeds.

The first thing that suffers is everyone knowing what they’re doing. When there was one, they did everything. Easy. When there were two or three or four, you could work it out as you went along because everyone shared piece of turf and pointed at the same sun.

After that, clear lines muddy.

It’s not that they don’t know what they’re up to, it’s that they can’t see the hand-offs. Who is responsible, who’s on first, who’s helping whom?

Map it out.

From inception to delivery – what are the phases, where are the touch-points, when does responsibility pass, how will you know, what has to be included with the transfer.

Make it clear. Show everyone where they fit. Manage the growing pains.

Skippy strategy: Handle the hand-overs.