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Results for the category: Skippiness
Model 1 - standing on top of the prow, out front, commanding the ship by cajoling everyone to do what you say, how you say, when you say.
Model 2 -...
About the handoffs
It’s all about the handoffs.
You can do anything you want and any way you like, as long as the output meets the specification - as long as what you deliver at...
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Make it playful
There are plenty of mundane things we have to do and mundane ways to do them. That email, that spreadsheet, that internal presentation to the finance team, that interaction with...
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After the questions
When things aren’t going as well as you hoped, your first response shouldn’t be to double down in dogma, force people to do exactly what you say, or stick rigidly to...
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It starts and ends with the customer.
On their side, they have an agenda to do something, this turns into a desire for some product or service which you can satisfy. They...