Shouldn’t be so

February 10, 2022

Things will always go wrong. Maybe not today, and maybe not tomorrow, but soon, and if you let them, they’ll have an impact long after you sort out the particular problem... READ MORE

The experts

February 9, 2022

When you’re wrestling with something about your organisation - about how it works, about its structure or the integrations and hand-offs between teams - you can sit with your peers and... READ MORE

Human factors

February 5, 2022

There is the plan. Let’s assume the plan deals not only with the fantasy of Tab A fitting beautifully into Slot B - let’s call that the wish list - but... READ MORE

A badge

February 4, 2022

Mistakes will be made. Good ideas will go bad, technology choices will need reversing, hires won’t work out, processes will be ill designed and poorly implemented. You’ll keep going when the... READ MORE

Track record

February 2, 2022

When there’s a track record of, say, delayed deliveries from a supplier, the next delay may be caused by them - but you’ve allowed it to happen without improved communications and... READ MORE