It’s what you get used to.
If you’re used to happy customers, when one starts to complain, you pay attention.
If you’re used to unhappy customers, when one starts to complain, you turn...
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Whatever your planning frequency, after some discussion and thought, you write down objectives and the things to need to do in order to get you from here to there. The meeting...
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To get things done we need the time to do it. To get big or difficult things done we need some clear, unmolested, uninterrupted time. To get things done with quality,...
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In a steady state world, assuming you’re reasonably ok at what you do, whether that’s individually or in your team, all you have to do is do what you’ve always done....
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Maybe there are places where those around you will solve your problems for you. Most places though, not so much. Most places, everyone’s so busy sorting out their own issues,...
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