Smile inside
There is always room for an additional detail. Something they may not even notice and would never pay extra for, that you’ve added because you care, because it makes you smile...
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Results for the category: Skippiness
Sturdier ropes
When there’s a problem we all love a solution. Someone, maybe you, presents a way out of the issue and everyone, including you, jumps on it and puts the plan into...
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Not maybe
With plenty of new clients walking though the door, maybe it’s ok to pay a little less attention and give a little less service to the ones who are already there.
What you get used to
It’s what you get used to.
If you’re used to happy customers, when one starts to complain, you pay attention.
If you’re used to unhappy customers, when one starts to complain, you turn...
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The commitment part
Whatever your planning frequency, after some discussion and thought, you write down objectives and the things to need to do in order to get you from here to there. The meeting...
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