We all love to fight fires. Problems. Issues that bubble up, seemingly from nowhere, and need our immediate attention. We run to the pumps, take control, direct efforts and sort things...
READ MORE
The way we run meetings. The invoicing system. Project management. Keeping targets in focus. The stationery cupboard. The annual review process. Recruitment.
Some things only kinda-sorta work. They do work, but not...
READ MORE
As soon as it gets too big to meet in a phone box, every organisation struggles with communications. Inside your head, everything is crystal - although, probably not (try explaining it...
READ MORE
Inside your head, what you think is king. You can make your own mind up, regardless of other people’s opinions or the evidence, you can make your own decisions and play...
READ MORE
We want to win every argument. We know our facts, we believe in our position and we feel righteous. Even when we’re wrong, we feel right. And when we are...