When you hesitate

October 15, 2020

I don’t know. I don’t know what we’re trying to do and I don’t know why. With your head down and working on the day to day, you can fall into a... READ MORE

Get prickly

October 14, 2020

There will be delays. Things will get prickly. The technologies won’t deliver. The suppliers will be late and the customers indecisive. Of course. When things go wrong, there are only two questions.... READ MORE

Thrash things out

October 13, 2020

At some point you fully understand what you’re up against. Most times, that point happens at the end, way after it would have been useful. The thinking goes … you only know... READ MORE

That secret?

October 10, 2020

We all do it, but nobody likes dealing with an organisation that leaves them hanging. The kind of place that takes longer, looonnger, looooonnngerrrr, to deal with a simply enquiry or... READ MORE

Involving conflict

October 9, 2020

Setting up a conversation involving conflict, will it be easier if it’s one to one or in a wider forum? Will you get more openness, more honesty, more willingness to compromise... READ MORE