There are a bunch of known problems that you’re sitting on. You’re aware that they’re there, you understand that they’re holding back progress, and you give them no attention all the...
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We all love to fight fires. Problems. Issues that bubble up, seemingly from nowhere, and need our immediate attention. We run to the pumps, take control, direct efforts and sort things...
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The way we run meetings. The invoicing system. Project management. Keeping targets in focus. The stationery cupboard. The annual review process. Recruitment.
Some things only kinda-sorta work. They do work, but not...
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As soon as it gets too big to meet in a phone box, every organisation struggles with communications. Inside your head, everything is crystal - although, probably not (try explaining it...
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We want to win every argument. We know our facts, we believe in our position and we feel righteous. Even when we’re wrong, we feel right. And when we are...