There’s a presumption that everyone involved should be in the loop, that you should eliminate circles within circles and that as far as possible, information and logic should be shared.
There’s also...
READ MORE
Let’s agree not to compromise.
Let’s say that when we’re looking for the next member of the team, we hold out and hold out and hold out until we find the right...
READ MORE
It’s possible, probable, that what you’re selling is enormously beneficial to a motivated customer. That, after the inevitable disruption, it will change the way they work, their life will get easier,...
READ MORE
The questions sometimes is whether to have the hard conversation at the beginning, the middle or at the end. Each has its merits.
The beginning means we get it over with and...
READ MORE
Sometimes we try to out think everything and everybody. We imagine that we have to present certainty even when we have none, that bluster and bluff will win us the argument...