The plan loses
There are certainly people sitting around waiting for something to do. You’re probably not one of them. You’re probably maxed out fighting the good fight of getting through the day and...
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If you make mistakes every day, if all your products fail to deliver the promise, if you’re never on time, if the key word is chaos, you won’t get many breaks...
The thing you notice about good organisations - where good is defined as easy to work with and always delivering the value they promise - is that they’re easy to work...
Things change. What was steady state, what has always been steady state, what everyone relies on as steady state, can change. Which means two things: look out for change even when...
There are some places where you have to shut up and listen. Few. This isn’t about those places. Everywhere else, bring questions.
When you meet clients, ask them questions about their business...