Get even

April 9, 2018

If you’re doing your thing for an external customer, and you’re doing it well … not only does your customer pay attention. Even if you’re stealthy, even if you only do... READ MORE

Being professional

April 8, 2018

We think of ourselves as professionals. We hold the positions we hold because we deserve them, we have the experience and smarts to get the job done, we know enough about teamwork... READ MORE

A cleaner

April 3, 2018

There are always a bunch of little jobs getting done by people who have far better and more productive things to do with their time. And maybe that’s a good thing.... READ MORE

The flux phase

March 25, 2018

Everybody wants what they want. The first game is to get them to be specific - to agree a goal and a coherent set of features or functions or outputs or outcomes... READ MORE

At all costs

March 24, 2018

There’s a temptation to get the deal done at all costs. To compromise on cost, to push out the boat on delivery, to promise more, to push pegs through holes -... READ MORE