Our-world class

February 28, 2018

For bonus points and in the belief that maybe there’s a short cut, we might have a broad notion of only wanting to work with a subset of the options that... READ MORE

Spend my time

February 27, 2018

We’re so busy doing what we’re doing, working on the things we know to work on, and how to work on, that it can all be a little bit auto-pilot. Unthinking... READ MORE

Not everyone agrees

February 26, 2018

Not everyone agrees with you. Outside the organisation, most times, you take it on the chin. Customers are entitled to do what they like with their money and decide to go left... READ MORE

Tinted spectacles

February 25, 2018

There will be ups. At the end of the presentation, in the middle of the sales call, when the contracts are signed, with the inbound enquiry, at the latest hire, when things... READ MORE

Your customer calls

February 22, 2018

When your customer calls … what do you do? Jump on it - happy to hear about the next challenge, deal with the support issue, buckle in for the long haul. Or... READ MORE