Hanging around in B2B for a while, you come across any number of things that should change. Places and processes and things that haven’t kept up, investments that turned into...
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In a steady-state business, where nothing really changes except the date and a face every now and again, the job of management is mostly about efficiency, effectiveness and the odd...
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Let’s make the assumption that you’ve got a better mousetrap right there in your bag. You understand the problem better than the next guy, you’ve engineered the right solution at the...
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It isn’t perfect. Nothing is. Certainly not this organisation. Plenty to fix. Plenty of things to get stuck into, places that could use some love and attention. Big things like the...
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The problems start when you stop paying attention. When you settle into routines and assume that what was good yesterday will still be good tomorrow. That you know enough about the...