What’s working?
Anytime you like, you can take your pulse. It’s right down there, in touching distance, at the end of your arm. Very handy, and on occasion, very useful.
Bu-boom. Bu-boom. Bu-boom.
What...
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Customers have complicated problems and there’s plenty of complexity in what you do to help.
You wrassle products and services and processes and systems and people into a coherent proposition that eases...
Sometimes if feels like you’ve done everything before, that the only things that’s changing is the date. That you’d like to get to the next stage if only you could work...
Every time someone says “too” you better pay attention to everything that follows.
Too big, too difficult, too cheap, too expensive, too …
Aside from superlatives - too amazing - there’s a...
There’s more to negotiating than standing toe to toe barking out demands. Most times, when things are serious and both sides have much to gain, there’s a subtle dance of chase...