In the dark
It’s got to be the most frustrating thing. When big decisions are being made, about you, that you know are going on, but that you have no ability to influence. Not the...
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It’s got to be the most frustrating thing. When big decisions are being made, about you, that you know are going on, but that you have no ability to influence. Not the...
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Inside large organisations, everything is sugar-coated, silky cushions, no hard landings, no bitter pills. In all that warmth and cosiness, their slow slow very-slow pacing and seeming inability to make a...
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There’s a belief that email will do the job.
That sending email, with wide distribution, is the same thing and has the same effect as a little one-on-one time. That because it’s...
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Customers can be too demanding.
Not that it isn’t their right to want what they want.
It’s just that sometimes they want more than is possible given the availability of time, humans and...
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