Always be human.
Which means … treat everyone else like a human.
The success formula: treat them as you want to be treated.
Which means …
Chose your language like you’re talking to a human,...
READ MORE
When you genuinely believe what you have to offer is beneficial to the other side of the table, you present things in a way that helps them see the benefit.
It’s not...
READ MORE
Your job is to make their life easier.
As a manager, you’re successful when your team is successful - your job is to make sure your team have every chance possible to...
READ MORE
How would you persuade a teetotaller to buy your brandy?
You could try talking about how the product embodies your connection with soil that’s been in your family for centuries. Or of...
READ MORE
At least one version of the truth is that leaders get paid to think. There’s only so much actual 'doing' involved in leading, the rest is about considering and weighing-up and deciding, holding...
READ MORE