Squirming good

February 9, 2016

All of us - all of us - avoid the things we don’t want to deal with. That challenge our self image, that look behind our carefully constructed curtain, that poke... READ MORE

How can we improve?

February 7, 2016

There’s always more to learn. From customers: what’s our contribution, how are we perceived, what’s the best way to communicate our message, what’s the next development, how can we make it easier,... READ MORE

A gilded cage

February 2, 2016

With so much happening and so many people, places and things in the mix, there will be times when stuff happens that’s not to your liking. Some are trouble for the... READ MORE

Surprising and inevitable

January 31, 2016

So many times the answer is surprising and inevitable. Writers and designers do it. The obvious plot-twist you didn’t see coming. The perfect logo. The strap-line that captures the whole idea. The... READ MORE

Whale watching

January 30, 2016

You can’t see impact but you can see clues: the passing smile, the willingness to take a new turn, the volunteer stepping up, buy-in and buying signals, a new determination, the... READ MORE