It’s tempting to think it’s all about the front end.
The glossy face-the-world sparkle we present every time we turn on the lights and open the curtain. From the marketing finesse in...
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There’s something so specific in writing things down that it changes expectations. Without much effort, an idle thought, a hope, a notion can grow legs and start its way to...
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In any business that needs more than a phone box for an all-hands meeting, there’s a lot you can delegate. Way more than you do now. Big things and small...
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There’s an almost endless list of strategies and techniques designed to pull things together and sort out the kind of structural issues that hold organisations back.
A motivated manager will work...
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Wouldn’t it be lovely if everything was the same?
That every time you dealt with a new customer or new supplier it was exactly the same as last time around, that everything...
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