Inside the organisation, we do a bunch of stuff.
Some of it brilliantly. We’re right up there with our expectations. We impress clients with the what and the how of our organisation....
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Economists have traditionally argued that we act in our own best interests.
We don’t. Well, maybe, but we’re biased towards our short-term interests with “best” defined any way we please in the...
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It’s so tempting. To pursue multiple options with equal attention, to spread our bets, to hedge choice A with choice B - playing both hands - in the hope that if...
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The schedules were checked. The meeting was set. Everyone knows to be there. Time together to sort out the kind of things we can only sort out when we spend time...
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Sometimes the problem is somebody else.
Often, very often, it’s you.
You weren’t clear about what you wanted, you got distracted, you failed to listen or mine for understanding, you put too many...
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