Your business is its processes.
The ways you respond to customer requests, the way you deal with variances, the way you order things and arrange shipping, your meetings and reports, proposals and...
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There are people waiting for you to do what you’ve said you would.
Sometimes they’re waiting on a big and scary long-term commitment that you’re elbow-deep in delivering, working every hour and...
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There are two kinds of strategy: planned and discovered. Which is best?
A planned strategy is the one you set out to achieve. It’s built in the shower, in coffee shops, around...
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When they ask you about your vision, if they know what they’re talking about, they’re asking about an imagined future. The answer is always words about pictures. What the future will...
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Yep. The best days are full of all the things you love; where you add enormous value, where you fight fires and you beat them cold, where you’re challenged in a...
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