Knots of knowledge
There are two sources of information about the place you work: you, and everyone else. And both sources are (or should be) interested in what the other has to say.
You -...
READ MORE
I guess it’s possible to celebrate too often. To whoop-de-doop about every trip to the coffee shop (although, by the way, Yay!), every time the clock strikes Friday, or the client...
Given that none of us are perfect communicators, in any conversation there are two tracks to listen for: what’s being said, and what’s not. There’s room for confusion in both.
Most of...
The things about appraisals:
- Not just annual. The discipline of going through what is and isn’t working (from yesterday) should be an as-often-as-useful coffee-shop conversation. Don’t wait for the Earth to...
The appraisal process should be simple.
Start with … this is what I like about the way you do your work. This isn’t to puff someone up or soften them for the...