Everybody, everybody, EVERYBODY complains about lack of communications.
Inside the team, it’s easy to imagine that everybody knows what’s going on. They don’t. Between teams, it’s easy to assume that someone else...
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It really doesn’t matter that things go wrong. Well, it matters to the extent that you have to fix them, and you do fix them, and everything becomes balanced in the...
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The customer will tell you what they want. Not so much in the words they use when they think they’re telling you what they want, but in the words around the...
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Life is a little frustrating. Whatever we want to do there’s always something in the way of doing it.
Either the technology isn’t ready or the regulations are in the way or...
A willing and engaged customer will give you a pointer towards what they want. Maybe in specifications, maybe against their internal agenda, maybe in language they think is clear, and maybe...