Every paper bag

October 26, 2017

It’s a mess. The way most companies take most things from idea to finished article. The way they run meetings, the way they deal with sales enquiries, the way they manage... READ MORE

Come for a conversation

October 22, 2017

Whatever they tell you in selling school, there’s no trick. At one end … there’s the McDonalds technique, full on features and options - Do you want fries with that? - in... READ MORE

How to earn respect

October 20, 2017

There are some people around you who always earn respect. Not by their formal authority or because someone says something, not because they wield a big stick or because the command... READ MORE

Leverage, not involvement

October 18, 2017

At the beginning of the project, there was only a couple of you. You did every little thing because there was no one else. You had every thought, made every decision,... READ MORE

Teaching and baking

October 17, 2017

You have influence. With it, you teach. Making things happen, breathing life into projects, initiating, shining a light, favouring initiatives, promoting positives and demoting negatives, nudging decisions and pushing to-do lists into... READ MORE