Soft shoeing

March 7, 2020

It’s entirely possible that you can figure it out on your own. That you can pull together all the available data, light it up with understanding and insight, and come to... READ MORE

Disjointed nosee

March 6, 2020

Every now and again, someone on your team will get their nose out of joint. Some perceived slight, an actual injustice, a little lack of respect (or maybe misplaced), lack of credit,... READ MORE

Kind of surprise

March 3, 2020

The only way you get and stay on the same page is to talk about it talk about it talk about it, then talk about it some more. Every day. Every... READ MORE

Ring a bell

March 1, 2020

In the middle of things, dealing with the day to day of the decision making process, fronting up to the customer, battling the technology until it bends to your will, out... READ MORE

Inside your control

February 27, 2020

When things go wrong, and when things go wrong again and again, we gather the right people around a table and talk it out. Assuming this one is inside your control,... READ MORE