Change is coming. You’ve decided, with all the best intentions in mind, that there’s something structurally wrong with your team and you need to take action to sort it out. It’s...
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Working with partners, you’re always one amongst their competing priorities. When you want something, you know there’ll be a balancing act on the other side of the table - which thing...
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Will you do this thing for me?
Any time a manager asks an employee, a customer asks a supplier, anyone asks anyone to do something … they’re setting themselves up for failure...
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Sitting in the middle of it all, you have a pretty good idea of what’s going on. You know who and what is involved where and when. You understand how all...
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I suppose it’s always possible to prod and poke and shave and reshape until you get that irritatingly round peg in that stubbornly square hole. Retraining the person or repurposing the...
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