Between each dot

April 2, 2019

Getting from where we are now to where we want to be is the game of moving forward. It starts (harder than it sounds) with a decent understanding of where we are... READ MORE

Travel together

March 23, 2019

Change is coming. You’ve decided, with all the best intentions in mind, that there’s something structurally wrong with your team and you need to take action to sort it out. It’s... READ MORE

Friendliness, professionalism and likability

March 20, 2019

Working with partners, you’re always one amongst their competing priorities. When you want something, you know there’ll be a balancing act on the other side of the table - which thing... READ MORE

Do this thing

March 15, 2019

Will you do this thing for me? Any time a manager asks an employee, a customer asks a supplier, anyone asks anyone to do something … they’re setting themselves up for failure... READ MORE

Bad things will grow

March 13, 2019

Sitting in the middle of it all, you have a pretty good idea of what’s going on. You know who and what is involved where and when. You understand how all... READ MORE