Some things are just hard.
For the moment, let’s draw a line between difficult and hard. Difficult is the thing that’s complex, has many moving parts or is beyond what’s easily possible...
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Complexity is inevitable.
Do things for long enough - more than a day - everything looks like a special case. Maybe it’s the first time, maybe it’s the seventeenth, each time there’s...
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There’s nothing exciting or ground breaking about realistic expectations. No one’s going to jump up and down. There won’t be any ra-ra at the start of the sales meeting, the customer...
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When you don’t have a process for a thing, you’re left with making it up as you go along. It’s entirely creative, which is a good thing if it’s supposed to...
There better be a point.
Getting all these people together, sharing space around a table, in a meeting room, on a conference call - spending their time - there better be a...