Things go wrong, and sometimes it’s entirely your supplier’s fault, or your partner’s, or your customer’s. Not yours.
What happens next is interesting.
If you scream and shout and push for better terms,...
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Good things. The things you like about the where and the who and the how and the what of your team. Good things become normal. You take them for granted and...
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Some problems are possible to out think. You can sit in a room with coffee, your laptop and notebook, and noodle away until everything is resolved. Sure you have to do...
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It’s always tempting to add some more. To take on more customers, grow the team, add new features, build the inventory. More in means more out, right? Often times, no. More...
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One of your people did something brilliant this week. How did they do that? What was their process? What was it about how they organised their effort, consulted others or sat...
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