That question

November 24, 2018

You know that question you ask people after you’ve asked all the questions you can think of? You know, the question you ask at interviews and sales calls and consulting gigs... READ MORE

Dance the line

November 23, 2018

In a meeting, at the presentation, one-to-one, by email - there’s every chance you’ll lose them.  Let’s assume for now that they’re interested and motivated, that they’re doing their best and... READ MORE

Two key thoughts

November 21, 2018

Everyone needs to know how they’re doing. To make the assessment though, you need two key thoughts to hand: The destination - without knowing where you’re going it’s impossible to assess any... READ MORE

Exam technique

November 20, 2018

We’ve all prepared for exams, and every time we talked about it, someone who knew the system better than us told us about exam technique. About reading the question, sorting out... READ MORE

The tree-puller

November 7, 2018

We don’t necessarily get to choose our customers, especially if our focus is a boss or internal client. But we do get choose where we spend our discretionary energies: with the... READ MORE