Free wheelin’?

February 9, 2017

Water always follows the path of least resistance. So do most projects. And most people. The problem is … that’s not always where you want them to go. Changing the natural... READ MORE

Heads-up

February 8, 2017

When people rely on you, when they’re waiting for you so they can do something for someone who’s waiting for them, when commitments are involved, it tempting to save face, to... READ MORE

In the basement

February 6, 2017

It’s easy to forget what you’re doing. Not the task at hand (although, some people!), but what makes the whole thing work. In the beginning … an organisation finds its success built... READ MORE

Confuse them

February 5, 2017

There are so many winning strategies. Higher, faster, cheaper, clearer, better, easier, partner, corner, conquer… Ultimately, they all turn on gaining interest and patronage from customers. To do that … customers need to... READ MORE

Everyone else

February 4, 2017

Run faster than the next guy. And the plan? This, then this, then that and then there. Done. So what’s the problem? There are four: - Knowing what winning looks like. Agreeing a goal (which... READ MORE