It isn’t perfect. Nothing is. Certainly not this organisation. Plenty to fix. Plenty of things to get stuck into, places that could use some love and attention. Big things like the...
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In the thick of it, it’s easy to imagine that everyone will want what you’re working on.
And if, if, if, if, if … maybe they will.
Then come the difficult questions....
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Uncomfortable as it is, sometimes you make errors. What you swore was blue, turns out green. What you thought would cost seven, works out at twenty-seven. What was going to be...
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What they’re actually paying for is the bit between the cost of materials and the finished thing.
Whether that thing is a product or a service, it’s the delta that counts. The...
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When there’s good news, get it out there. Tell anyone who needs to know. Then every other bunch of people who should or might be interested. This happened and we’re happy...