Always be selling

August 3, 2016

When you genuinely believe what you have to offer is beneficial to the other side of the table, you present things in a way that helps them see the benefit. It’s not... READ MORE

An easy job

July 30, 2016

Your job is to make their life easier. As a manager, you’re successful when your team is successful - your job is to make sure your team have every chance possible to... READ MORE

To persuade?

July 20, 2016

How would you persuade a teetotaller to buy your brandy? You could try talking about how the product embodies your connection with soil that’s been in your family for centuries. Or of... READ MORE

Paid to think

July 17, 2016

At least one version of the truth is that leaders get paid to think. There’s only so much actual 'doing' involved in leading, the rest is about considering and weighing-up and deciding, holding... READ MORE

Letting things slide

July 16, 2016

The first time you see the graffiti in the car park, artistic or otherwise, it’s a shock. Indignant ain’t the word. “What the … ?” A few days later - it’s still offensive... READ MORE