Cookie cutter

June 12, 2016

Wouldn’t it be lovely if everything was the same? That every time you dealt with a new customer or new supplier it was exactly the same as last time around, that everything... READ MORE

Cold toast

June 6, 2016

There’s plenty that goes wrong. News feeds, twitter, blogs, the water cooler - half the world seems bent on telling us all that’s Pete with the other half.... READ MORE

500 days and counting

June 4, 2016

Projects come and go. There’s a start, then the doing, then the putting away the chairs. The thing about running a team or a business - that distinguishes them from a project... READ MORE

Communications skills

May 29, 2016

You can tell them what you think of them, have frequent one-to-ones, discuss performance and how you’d like them to behave, give pep-talks, update contracts, finesse job descriptions, change your tone... READ MORE

How to moan?

May 27, 2016

Sometimes you find yourself in a situation where there’s a lot wrong. Everywhere you look there are things not to like and decisions that stink - or at least, they stink... READ MORE