Strengthen the links
Everyone’s busy. The product developers, the sales team, legal, finance, customer support. Procurement are fighting the the good fight, despatch are stacking things up, and everyone in between is buried in...
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It’s not a question of whether to collaborate or not. Unless it’s a necessarily personal project, of course you have to collaborate, of course you can achieve more when you work...
Books are written about it. Endless meetings plan for it. Streams of consciousness stream about it.
Change.
On one side … operations. You build expertise and processes around doing the thing right. Over...
With growth comes challenges. One of the most insidious … lack of personal growth; when the role increases in size or scope but the incumbent is left behind. It starts slowly...
Some behaviours are so unacceptable that when you see them you can’t help but deal with them. You step in, sort out what you find and apply some “corrective feedback” after...