Cabin cross-check

December 8, 2016

When things are important - like the doors being shut for take off - it’s worth double checking that everyone’s on the same page. That little “cabin cross-check” does the job... READ MORE

The work

December 4, 2016

There’s something to be done. It’s necessary. We’re all agreed. It’s going to take a bunch of time, it has to fit alongside all the stuff we’re already doing, there’s no... READ MORE

Who turns away?

December 2, 2016

Finding and hiring good people is the hardest-greatest thing about management. The process that gets your from deciding to hire to filling the role can be frustrating and sometimes it’s... READ MORE

Gang two

December 1, 2016

There’s your A team. The operators you trust to get things done on time on budget and at the right level of quality. Your go-tos. They do a good job for... READ MORE

Partially sighted

November 24, 2016

Sometimes, wherever you poke at a problem, whichever way you look, however close you get, you only get a piece of the thing. There’s always another layer or a connected something... READ MORE