Building your team is a constant. Sometimes that means coaching, cajoling, consoling or commending. Sometimes it means speaking hard truths. All the while, whatever it takes to add a deeper...
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There are people you know, maybe on your team, who have a utility that is somewhat unique amongst their peers. The perform a task, a job that needs doing, and in...
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If the customer calls, chances are you’ll pick up the phone, answer the email, or agree to the meeting. They’re important. A priority. ‘nuff said.
What about the team member? What happens...
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When someone on your team is letting the side down, it’s time to talk.
You hope that they’ll take the feedback as a learning opportunity or wake up call - either it...
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There was a time when the comms were easy. You had a little conversation in your head, and you were done. Now, with project mangers and operations teams and procurement and...
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