First contact

February 16, 2022

There’s probably a theoretically accurate way of using any tool or doing any job. If only you’d hold it like this, do things exactly how I say, apply pressure simultaneously here... READ MORE

Tell ’em

February 15, 2022

Every organisation has its problems - and it seems every organisation shares some the same problems. The two handmaids to organisation distress are poor internal communications, and weaker than you’d like... READ MORE

A positive light

February 13, 2022

It’s possible you don’t like what you have to say. It’s possible they won’t like it either. They might like some of it, but not the rest. Sure, if it helps, you... READ MORE

Every time

February 11, 2022

Every time you walk past the graffiti and do nothing about it, every time you sit on the broken seat (or don’t sit on the broken seat because it’s broken) and... READ MORE

Shouldn’t be so

February 10, 2022

Things will always go wrong. Maybe not today, and maybe not tomorrow, but soon, and if you let them, they’ll have an impact long after you sort out the particular problem... READ MORE