Team answers

March 10, 2022

Let’s say the goal is to improve performance. To take the situation you find yourself in today, do something different tomorrow and the next day, and find yourself in a better... READ MORE

Next time

March 9, 2022

Next time you’re about to dive in, don’t. Next time you’re about to pick up the phone, or dash off an email or walk into the room, and take over, don’t.... READ MORE

Down pat

March 8, 2022

A lot of what we do is complex, and technical, and difficult. And on occasion, if we’re honest, we let the side down. But it’s complex, and technical, and difficult -... READ MORE

The next person

March 7, 2022

The next person you bring into the team. They’ll share the values, they’ll understand exactly where they fit into the scheme of things and the specific value their role is supposed... READ MORE

The underwhelming

March 6, 2022

Every now and again (maybe every day) you come across customers, suppliers and partners who underwhelm. They don’t do what they say they’re going to do, the let you down, they... READ MORE