In a meeting, at the presentation, one-to-one, by email - there’s every chance you’ll lose them.
Let’s assume for now that they’re interested and motivated, that they’re doing their best and...
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Everyone needs to know how they’re doing. To make the assessment though, you need two key thoughts to hand:
The destination - without knowing where you’re going it’s impossible to assess any...
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We’ve all prepared for exams, and every time we talked about it, someone who knew the system better than us told us about exam technique. About reading the question, sorting out...
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We don’t necessarily get to choose our customers, especially if our focus is a boss or internal client. But we do get choose where we spend our discretionary energies: with the...
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It might be easier to live by their standards. To miss deadlines, to have a relaxed relationship with commitments, to say yes in the creeping knowledge that you’ve already said too...
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